“I shopped around and looked at a lot of different places in the east bay.I liked and chose Diablo Flooring because they catered to my needs.I was able to bounse ideas off them and they pointed me in the right direction.They have a really nice selection on all flooring products.They did top notch work. I appreciate the personal service.Thanks Aurora,you and your team made the experience enjoyable.“
“I called Diablo Flooring to carpet my office space. I am a small business owner on a tight budget. I decided to go with Diablo Flooring after dealing with a different company that was a little shady. Roy from the Walnut Creek office came to my office, measured everything and later that day emailed a quote. No hard sell… no tricky sales tactics.
They did the work while I was gone one day. Showed up at my office and the carpet was in and they did a beautiful job. These guys are service-oriented and are there for the customer. Something very difficult to find these days.
I highly recommend Diablo Flooring. If I ever need carpeting or flooring for the house I will definitely call them again.“
“In 2011 we started talking to installers about extending an existing manufactured wood floor from one area of the house to another. Because the original flooring was discontinued, we were reluctant to even proceed with the project. We worked with all of the major flooring installers in the tri-valley, but only Diablo took the time to help us find the perfect match. The owner Brian personally visited our home several times with samples, and was always eager to pick-up, drop-off, or meet at his showroom (which by the way is sharp and clean). Brian also emphasized Diablo’s attention to detail. We made it clear to Diablo Flooring that we wanted a top-notch installation – not the mediocre quality more typical of carpet stores and Home Depot. With Brian’s expert assistance in selecting materials and planning for the installation, our new manufactured flooring matched almost perfectly. Brian even went a step further and suggested a few aftermarket products that we could apply to the original flooring to more closely match the sheen of the new floor. We found a few minor problems with the initial installation but Brian quickly resolved them. It’s hard to find responsive and professional installers in the home improvement industry – and Diablo’s high quality service was an unexpected surprise. We were extremely pleased with the final project and would like to thank Brian for his guidance and follow through. We’re planning to use them in the future for carpet, tile, and more wood flooring.”
“I have just finished a project with Diablo Flooring in which they installed new carpets in three bedrooms and installed porcelain tile in the entryway and hallway as well as a couple of bathrooms. The project went extremely smoothly, everyone showed up on time, all were pleasant and efficient to work with and the end product was beautiful. The upfront process of choosing the materials was greatly aided by Jeff who made good suggestions and facilitated getting me the samples I needed to make a good decision. The tile crew, headed by Barney, did a great job and I get rave reviews on the look they created. I feel that the end cost was reasonable for the amount of work they did and would absolutely use them again.“
“We used Diablo Flooring for our hardwood flooring supplier (but no installation). They worked with us on pricing and were quick to return phone calls. The wood we ordered arrived about a month later and they delivered it inside the house for us. They let us know about lead times and it helped guide our decision.
No complaints. We really wanted to use somebody local instead of buying thru an anonymous online retailer. Since we were DIY installing, they gave us some advice and a price in case we got fed us with it ourselves. The install price was too steep for us, but was well within range when we shopped around.”
“Cliff was courteous and professional, and had an immediate understanding of the details of the work to be performed. He was on time and prepared for all appointments, gave regular, unsolicited updates as to the progress of the job, and always returned calls quickly. His workers respected the property and noise rules, and finished the job earlier than expected. Most of all, the end result is absolutely beautiful. I would highly recommend Diablo Flooring.“
“Roy and his team are the ultimate professionals. They under promise and over deliver. Their hardwood flooring expertise and carpeting installation is of the highest quality. The prices are surprisingly reasonable given the personal service. If you are extremely busy, they work around your schedule. We got the family room,living room,theatre room, master bedroom, and hobby room done. All excellent, on time, as promised.“
“Brian installed our beautiful hardwood floors last October and we couldn’t be happier. We had 3 other contractors come out and give us bids. Not only was his price one of the lowest, but I really felt the most comfortable with using him. He was honest, dependable, and a straight shooter. Some of the other people that came over kind of gave me the creeps and weren’t very professional at all.
After installation, Brian (the owner) came by to see the completed job. The installation team was very knowledgeable about how to care for the floor, and what not do do (walk on it with stiletto heels), as well as what products to use and not to use.
We are very satisfied with the quality installation and the attention to detail, as well as follow up and great communication throughout. The job was finished earlier than promised. I feel we made the right choice choosing Diablo Flooring.”
“I was just sitting down to give you an update when I saw your email. We have never had anyone in our 40+ years of marriage like Matt and Michael. Not only are they wonderful guys…they are the best ever!! They are congenial, polite, and work well together and from the very beginning they were very cognizant that we live in the 2 areas they were working. They did their work being careful to be as disruptive as possible. Knowing how much Mal likes his TV…EVERY evening before they left they had Mal’s TV back in place and hooked up making sure that it was working properly, his chair, lamp, and table in place for viewing!! I know they would have had his slippers in place if it weren’t for the fact that he wears them all day. All of this far exceeded our expectations!! Their work is awesome!!…hold on to these 2 guys!!! When the day was finished the garage floor was as clean as they found it when they arrived on Monday morning. WOW!
I could go on and on about how great these 2 guys are, but I am sure you know what I am talking about. From Roy, to you, and Matt and Michael, our experience with Diablo Flooring has been the best experience that we have ever had from any company in the past. And not only that but you and Roy both kept in touch with us during the entire project checking in, etc. This was much appreciated. It is so seldom that you see this kind of interest. Usually the product is sold, the money is collected and that’s it!!…but not so with Diablo flooring. Both you and Roy are welcome to come by and see the beauty of my floor and the awesome workmanship that went into making that possible.”
Over the years, I have used Diablo Flooring for many jobs now, hardwood and carpet. On each job they were very professional and clean. They were great communicators and were always on time and on budget. Their prices are very fair for the high quality work they do. I recomend them highly. Great Company!”
When looking for carpet, make sure to visit Diablo Floors. I received excellent service starting with the first visit with Connie in the Walnut Creek store, to the precise measurements with Roy, to the flexible scheduling with Jeff, and the excellent installation team. Pricing was fair and competitive. Installation was complete a full day ahead of schedule. The installers showed up on time and were very hard workers. Our premises were left clean, the carpets vacuumed. It was a pleasure coordinating the work through Diablo Floors and I enthusiastically recommend Diablo Floors for your flooring needs.”
Recent carpet experience was a perfect “10” for both sales and installation. David Formhals was our sales person and he demonstrated his excellent knowledge of the right carpet for our needs and got us a fantastic price from the factory. We had the team of “Jose and Jose” do the installation of five rooms in one day. They workmanship was again a “10”. I am very critical about workmanship and craftsmanship and I was blown away by these guys. Amazing experience and one I am not used to.”
I had a great experience dealing with Diablo Flooring. I had been looking for a nice rift and quartered white oak look that wouldn’t be so highly priced, and had exhausted every flooring store in the Bay Area looking for it. I ended up finding Diablo online, and had a very pleasant experience. They had the quality I wanted for the best price. Brian was always very helpful in providing the info I needed. The floors arrived today and they look beautiful. I’m very happy I went with Diablo Flooring.”
Checked out several carpet businesses in the area and selected Diablo Flooring in Danville.
Dave was knowledgeable and answered all our questions. And we are the type of people who ask questions. Dave came out to measure the family room and determine the best layout of the carpet. We received a subsequent phone call regarding the shipment status and arranged an installation date. We had a piano in that room and needed to coordinate the temporary move of the piano for the installation. No problem. On the install day Diablo Flooring moved all our large furniture and treated it with care.
Bottom line is that the service was excellent and we are using them again for two more rooms.”
Great selection of carpeting, knowledgeable sales associates, very fair pricing. Prompt installation. The installers were very competent & accommodating, made what can be a very disruptive process as efficient as possible. We look like a new house. Very happy & will definitely recommend.”
Recently bought a house and needed new carpet for the bedrooms in the home. Diablo was a pleasure to work with; very responsive and always followed through with their promises. (It never ceases to amaze me how many companies simply won’t return phone calls when they claim they will.)
Brian came out and got our measurements during the week before Xmas which was much appreciated for the full-service no-surprises quote, And once the carpet arrived the installer did a really outstanding job. Everything comes together flawlessly including some of the tricker tight areas around the closets.”
Diablo Flooring was exceptional in service, quality, price and workmanship! Good service is so hard to come by these days and Diablo did not disappoint us. We had carpet installed in 4 bedrooms, stairs and a loft. Dave spent quality time helping us pick the carpets and Hector and his crew expertly laid them. During the process we had a leak which caused a portion of our kitchen hard wood floor to buckle and Diablo came to our rescue and repaired that as well. It was truly a pleasure doing business with them and I will use them for all of my flooring needs.”
We recently bought a new home, which needed some upgrades and decided to start with repainting before we went carpet shopping. We visited the usual big box stores but did not get the best of feelings or choices to our liking.
So we decided to go to a carpet specialist. We saw Diablo Flooring as we were driving home one afternoon and stopped in and spoke with David regarding our needs.
He and his staff were very helpful and knowledgeable about carpets in general and specifically our needs. We wanted to use a Tactesse nylon fiber due to its wear qualities and especially its nice soft feeling under one’s feet.
They listened to us when we explained the type of carpet we wanted. They explained the pros and cons of this product and other carpets available but did not try to oversell our needs and desires. They offered us samples to take home and compare them against the paint color the rooms were painted.
After the choice was made, the installer came by to measure exactly how much carpet we needed and a short time later 2 installers returned to removed the existing carpet and put down a new 8 pound pad and install the carpet we selected. They were done in a morning and we have been very pleased with both our choice of carpet and how smoothly the whole process went. Diablo Flooring made choosing the right carpet an effortless task and they will be the first company we will contact again when we are ready for additional flooring needs. We strongly recommend them and feel they gave us a fair price for a quality product.”
Got the run around at the large home improvement store as far as anticipated cost was going to be to install a new kitchen vinyl floor, so we decided to use a local small business instead, Diablo. We were very pleased with the professionalism of the initial contact person (Dave) followed by the conscientious installers. They arrived promptly and did an excellent job from start to finish….moving things around….finishing up touches like the molding, etc. The cost for a higher grade product we got at Diablo was less than the lower grade product we were quoted for at the large store so we felt that we got a much better product as well as price.”
My wife and I made a mistake by going to Home Depot, to look at carpet. Their carpet ads brought us in. Well, little did we realize it cost me $50.00 for an estimate. Todd (the estimator) gave me an estimate and said there might be additional costs. The price was reasonable but I knew that it wasn’t set in stone. In addition, we couldn’t get the installation for about 4-5 weeks.
We decided to get another estimate and try a local flooring storing. I called Diablo Flooring and spoke to Cliff, he came out the next day and provided a free estimate and showed me some carpet samples that were within our budget. He put together an estimate and was certain there would be “no hidden charges”. Our carpet was installed the following week and we couldn’t be happier. The process was smooth and we plan to get hardwood floors next year. We know where to go!”
I recently purchased my first home and needed carpet to be put in 2 rooms. Since I’m remodeling my whole house I needed someone affordable and trustworthy.
When it comes to carpet this is never a DIY option you should always go to a professional.
I found Diablo Flooring off of yelp and went in on a Tuesday and was greeted by the owner Brian.
I went in thinking I would look at some samples, get a quote and go home to think it over.
Well within the first 15 minutes I have already made my decision and we were placing our order.
Brian will always tell you the truth. He is not there to sell you over priced carpet/flooring!
He is there to make sure you get what you want for the best price around.
I had some time before I needed the carpet installed so we placed our order and called back about a week later to schedule installation.
I was not home during the installation due to work but my contractor/dad was there working on the house when the installers came.
He told me they were super nice and a pleasure to deal with. After seeing and feeling it I would have had no problem even paying double what I did, but glad I didn’t.
Brian called afterwards to follow up which shows he cares. The color is great, installation was perfect I HAVE NO COMPLAINTS!!!
I recommend Diablo Flooring for your carpet/flooring needs.”