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JUAN JOSE ESPARZA
JUAN JOSE ESPARZA
00:52 24 Aug 19
Superb selection and knowledgeable employees. Bought new, high quality carpet and their installers were top notch.
Torry Mow
Torry Mow
07:50 17 Aug 19
The whole experience of buying new hardwood floors was excellent. Brian was very helpful on purchasing our floors, Brent installed the flooring, did and excellent job, explaining each step that he did. Thank you Diablo Flooring.
Richard Martinez
Richard Martinez
18:23 15 Aug 19
Highly recommend. Quick, professional, and extremely detail-oriented (which is a huge bonus for someone with a type A personality like myself). The floors are gorgeous and installation was a breeze.
Bonnie Antonini
Bonnie Antonini
19:34 23 Jul 19
I chose Diablo Flooring based on their excellent Yelp reviews and was not disappointed. Brian helped us choose our hardwood, which we wanted to cover the three carpeted bedrooms coming off a hardwood hallway. It was perfect. The guys who installed were courteous and hardworking. They did a great job. We could not be happier and will use them again in future when we get around to our upstairs guest room.
ALEX GOIRIZ
ALEX GOIRIZ
03:57 23 Jun 19
Great advice from Dave on how to take care of the laminate and vinyl floors. Very knowledgeable about installing floors and not pushy sales person. The floor installers Jaime and Alejandro did a very nice/professional job. I'm very pleased with my new floor and would recommend Diablo Flooring.
Ed McNally
Ed McNally
18:00 03 Jun 19
Dave was a pleasure to deal with. He explained the various choices of carpeting. We priced similar carpeting at Lowes who were less expensive but we did not feel comfortable going with Lowes. Dave worked with us and we were happy we went with Diablo flooring. The installers were terrific moving lots of heavy furniture. I would recommend Diablo Flooring for your flooring needs.
Ray Welch
Ray Welch
01:54 21 Mar 19
Great customer service! I recently had flooring installed. The floors look great but the installation didn't quite go as planned. I was initially unhappy and I called Brian. He did not make excuses and did everything possible to make me happy. His integrity and sincerity are what have made me a customer for life. A true professional!
George High
George High
23:06 14 Mar 19
I have worked with Brian on several flooring projects and have always found that he is honest and very reliable. His costumer care and service are top notch. Highly recommend!!!!
Jen Platts
Jen Platts
21:58 04 Mar 19
I have been purchasing carpet & hardwood flooring from there stores for several years and have always received nothing but professional service each time without exception. On one occasion there was a installation concern and it was corrected without any delay. In general, treat people with respect and you will likely receive the same n return, or at least more often. I for one am very grateful to Diablo Flooring for the manufacturers they represent and the products they sell and install. Above all, I'm grateful for their commitment to their customers and to overall quality at every level.
Liz harper
Liz harper
01:04 01 Dec 18
We had a quick turn around time to get the carpet in our house replaced. Diablo was able to measure the next day. We had a budget and they showed us samples that kept us at the price point we wanted. They were able to order immediately and scheduled our install two weeks out. Install was flawless. The crew showed up promptly and finished all the work in one day. Overall, I'm very satisfied.
Traci Tupper
Traci Tupper
03:00 02 Nov 18
From start to finish Diablo Flooring exceeded our expectations. Dave was great to work with and we had hardwood installed throughout the downstairs and carpet upstairs. He was very knowledgeable in helping us pick the flooring type for our families needs. The floors look fantastic and I would highly recommend Diablo Flooring. The installers did an excellent job also. All around 5 stars!!
Enzo DeOliveira
Enzo DeOliveira
15:40 29 Sep 17
An excellent company to work with - great service, quality and price! The staff is amazing to work with. Could not be happier with our floors!
Shelley Sirmans
Shelley Sirmans
13:49 26 Jul 17
New carpet installed yesterday by Diablo Flooring....we LOVE it. Thanks so much for such an awesome experience. Dave came to our house to measure, we ordered, then the amazing installing team arrived and were in and out within 3.5 hours. It's beautiful. Thanks
Kelly Nixx
Kelly Nixx
12:43 02 Jul 17
If I could give higher than five stars I would. Diablo Flooring did incredible work! They worked within my time frame and even finished quicker than originally quoted. The hardwood floors look amazing. Everyone who comes to my house is asking me about them and who did them. They were the most reasonable of three bids by $1000. The whole crew was incredibly professional and did wonderful work.
Larry Hrubesh
Larry Hrubesh
04:55 29 Jun 17
Entirely pleased with the entire experience with Diablo Flooring - start to finish. The flooring products are excellent quality and the installation went especially well. We will recommend Diablo Flooring to others.
Paula Meo
Paula Meo
23:40 26 Apr 17
Diablo Flooring has been wonderful in all aspects, I have been a returnee doing business with them over and over. I like Brian, Dave, they are wonderful, they are honest, tell you exactly what needs to be done, no surprises. The installation team are great as well, they were courteous,kept everything clean after the job was done, and the best, the product looked amazing to perfection. I will go back over and over again. Thank you team for being timely in all aspects whether it was getting the product timely and the installation.
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CUSTOMER CARE INSTALLATION WARRANTY

Diablo Flooring is committed to your satisfaction. Your one year installation warranty is our guarantee that we stand behind our service. The warranty applies only to flooring installed by our certified California carpet and flooring installer. If at anytime you should encounter a problem with your new flooring please contact your salesperson, or email us at: info@diabloflooring.com

HOW TO CARE FOR YOUR NEW CARPET & HARDWOOD FLOOR

Proper care is essential to protect the value of your investment. The following are general guidelines when caring for your new floor. Please refer to the manufacturer for specific care instructions.

Wood Care Instructions
  • Routine dusting is the best method of cleaning.
  • Never use a wet mop! Only a professional wood cleaning product should be used. Do not use ammonia or other floor cleaning products as they can damage the floors finish.
  • Wipe up spills as soon as possible and keep damp items off of the floor.
  • When vacuuming wood floors be sure to have a soft brush attachment, this will prevent scratches from appearing.
  • Prolonged sunlight exposure can cause fading. Window coverings can assist in preventing sun faded floors.
  • Place protector pads on furniture legs,especially on chairs that are used often and tend to move around.
Wool Care Instructions
  • Vacuuming is the best way to remove everyday dust and dirt. In the first year we recommend you vacuum at least twice a week to remove the excess fuzz that accumulates on the surface. The fuzzing is normal and in no way shortens the life of the rug. It is the result of loose fibers created during the weaving process.
  • Remove spills immediately with a clean dry cloth, blot but do not rub. If a cleaning solution is necessary, only use a product specified for wool.
  • Do not use “Oxy” cleaners, they should be avoided and can damage the wool fibers.
  • Steam clean when necessary. This method is most effective when performed by a professional.
Synthetic / Nylon Care Instructions
  • Synthetic fibers are easy to keep clean, and they can handle high traffic and soiling well.
  • Vacuum often to remove dust and dirt particles.
  • Clean spills up immediately by using a clean dry cloth, blot and do not rub.
Natural Fibers Care Instructions
  • Do not steam clean or wet-shampoo.
  • Spills need immediate attention, blot excess moisture with a clean dry cloth.
  • Vacuum frequently as dirt and dust can become trapped in the fibers.
  • Use entrance mats outside the entrances to trap soil before it can be tracked into your home.
Vinyl / Linoleum Care Instructions
  • Sweep floors regularly to keep abrasive soil off the surface.
  • Spills should be cleaned up immediately to avoid staining.
  • Vacuum regularly with a soft brush attachment to avoid scratching.
  • Warm water alone can clean a vinyl floor. If you choose to use a cleanser make sure it is recommended for your specific flooring.
Silk Care Instructions
  • Dry clean only.
  • Don’t do it yourself
  • Do-it-yourself rug shampooers or “steam” cleaning machines usually do more harm than good.
  • First, they leave most of the dirt and residue behind. Secondly, the machine leaves detergent residue in addition to the soil that was already there.
  • Do-it-yourself “steam” cleaning machines can cause serious and permanent damage from over wetting

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